The Zamorakian herbalist is one of the Lumbridge civilians whose home was destroyed in the opening cataclysm of the Battle of Lumbridge. She lived on the ground floor[UK]1st floor[US] of the Lumbridge Refugee Shelter with her husband and her son. Like the Saradominist dependents upstairs, she was non-interactive.
She and her family now live at the house above the Thieves' Guild and can now be interacted with. She was previously known as Zamorakian herbalist's wife.
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