Mod Kalaya

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Mod Kalaya is a Product Manager at Jagex. She previously worked in Player Support, working on issues relating to payments and accounts,[1] and as a Junior Product Manager on the Live Events Team at Jagex.[2] Mod Kalaya is now on the Ninja Team, recreated in April 2020.

Roles[edit | edit source]

Role Date
Billing Customer Service Representative July 2012 - Unknown
Customer Support Representative Unknown - Unknown
Customer Service Excellence Specialist Unknown - 27 August 2014
Community Manager 27 August 2014 - Unknown
Senior Community Manager Unknown - 21 August 2017
Junior Product Manager 21 August 2017 - April 2020
Product Manager April 2020 - Present

Media appearances[edit | edit source]

2015's Community HighlightsPodcast18 December 2015
Demon Flash Mobs (podcast)Podcast6 February 2015
Login Lockout Wishes & RS Mobile Updates | RuneScape Weekly Stream (May 2021)Livestream18 May 2021
Ninja Team Q&A - RuneScape Weekly Stream (May 2020)Livestream13 May 2020
Ninja'versary: Celebrating a Year of Quality of Life Updates | RuneScape Q&A (Jan 2021)Livestream2 February 2021
Player Advocacy Group Breakdown: Ninja Updates - RuneScape Weekly Stream (July 2020)Livestream3 July 2020
The Ninja Team is back from the shadows!! (RuneScape Weekly Stream Highlight)Livestream25 February 2020

References[edit | edit source]

  1. ^ Mod Kalaya. Hello, I'm Mod Kalaya!. 27 August 2014. (Archived from the original on 2017-05-14.)
  2. ^ Jagex. Mod Kalaya's Twitter account. 18 August 2017. (Archived from the original on 7 February 2022.) Mod Kalaya: "Moving onwards!"