Community Management Team

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Community Management Team, also known as CM, is a team of Jagex employees dedicated to customer support and communication. They ensure that any feedback given by the community is passed along to the relevant people within the company.

Role[edit | edit source]

The role of community management at Jagex is to represent the company to the players of their games, including RuneScape and Old School RuneScape. They do this by communicating on various social media websites, such as Twitter, Facebook and Reddit. They will also often post news on the RuneScape website and forums regarding the latest changes and updates, as well as conducting polls and player events.

Members[edit | edit source]

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Reason: Does not list all current, former, no longer employed CM members
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Current[edit | edit source]

Picture Name Role Employed
N/A Mod Kalaya Junior Product Manager August 2014
Mod Ayiza.png Mod Ayiza Senior Community Manager 13 September 2017
Mod Rads.png Mod Rads Campaign Executive
Mod Hooli.jpg Mod Hooli Lead Community Manager June 2020
N/A Mod Light Community Manager 11 January 2021
N/A Mod Sarnie Community Manager 10 August 2020
N/A Mod Lewis R Community Manager
N/A Mod Whymsy Community Manager
N/A Mod Althalus Community Manager
N/A Mod Paul M Community Manager
N/A Mod Vade Community Manager
N/A Mod Miva Senior Community Manager June 2021
N/A Mod Achilles Community Manager
N/A Mod Valkyrie Community Manager
N/A Mod Karolina Community Manager
N/A Mod Baker011 Head of Community Management
N/A Mod Captain Team Leader of Community Engagement
N/A Mod Zach Team Leader of Community Networking
N/A Mod Jon H Community Newsletter & Postbag Curator
N/A Mod Kathy Clan Support Curator
N/A Mod Bartie Scandinavian Community Support
N/A Mod Petal Scandinavian Community Support
N/A Mod Mosley Night Community Support
N/A Mod Seven Night Community Support
N/A Mod Scorpion Social Networking Specialist
N/A Mod Keildest Spanish Community Support
N/A Mod Moonie Dutch Community Support
N/A Mod Emilee Content Liaison Curator
N/A Mod Howes Community Management Representative
N/A Mod Lorenzo Night Community Support
N/A Mod Sallyd Community Support
N/A Mod Fen Community Support
N/A Mod Chompa Community Support
N/A Mod Craddock Community Support
N/A Mod Alex L N/A
N/A Mod Tanya L N/A
N/A Mod Kat N/A
N/A Mod Anon N/A
N/A Mod Max W N/A
N/A Mod Hiisi N/A
N/A Mod Necron N/A
N/A Mod Jakz N/A
N/A Mod Tenvy N/A
N/A Mod Richardb Director of Community Engagement
N/A Mod Lily N/A
N/A Mod Mattyc N/A
N/A Mod Odin N/A
N/A Mod Slayer N/A
N/A Mod Rachel N/A

Former[edit | edit source]

Picture Name Role Employed Left
Mod Mark H.jpg Mod Mark H Community Management Representative September 2005 May 2011
Mod Poerkie.png Mod Poerkie Community Manager January 2018[1] January 2021[1]
N/A Mod Silent Video maker 2013 2014
Mod Gambit.jpg Mod Gambit Community Manager 6 August 2018 28 February 2020
Mod Shauny.jpg Mod Shauny Community Manager 2014 29 October 2019
Mod JD.jpg Mod JD Social Media and Streaming Manager March 2014 29 January 2021
N/A Mod Jane Head of Community Management April 2013 May 2015
N/A Mod Neena Marketing Campaign Executive 11 August 2017
N/A Mod Sushi Pi Community Manager September 2013
N/A Mod Sky Community Manager June 2015 September 2016
Mod Balance.jpg Mod Balance Head of Community Management November 2013 April 2018
N/A Mod Crow Events Lead Curator & Pmod Lead Curator 2007 2014
Mod Meadows.jpg Mod Meadows Community Manager 18 April 2017 September 2019
Mod Lee.png Mod Lee Community Manager 2013 31 August 2019[2]
N/A Mod Phoenix Community Manager 2013 2014
N/A Mod Poppy Forum Moderator Lead Curator 2006 2012
N/A Mod Luiz Community Manager 2009 September 2017
Mod Merchant.png Mod Merchant Community Manager  
Mod Kari.png Mod Kari Community Manager 20 January 2020 27 October 2021
N/A Mod Drebin N/A May 2006 c. August 2014
N/A Mod Mike Community Manager 2012 2013
Mod Sween.jpg Mod Sween Lead Community Manager 3 August 2015 22 October 2021
N/A Mod Impact Junior Community Manager 3 September 2018 4 January 2021
N/A Mod Calm Community Manager September 2010[3]
N/A Mod Anabela Community Manager 2008 2014
N/A Mod Turtle Community Manager 2012
N/A Mod Argus German Community Support 2009 2012
N/A Mod Edu Fan site Curator & Affiliation specialist 13 March 2013
N/A Mod French French Community Support 2012

Trivia[edit | edit source]

  • In 2018, the Jagex's Community Management Team won the MCV Award for Best Community Management.[4]

References[edit | edit source]

  1. ^ a b Jagex. Mod Poerkie's Twitter account. 2 February 2021. (Archived from the original on 2 February 2021.) Mod Poerkie: "In Jan 2018 I joined Jagex as a Community Manager working on Block N Load."
  2. ^ Jagex. Mod Lee's Twitter account. 20 August 2019. (Archived from the original on 21 August 2019.) Mod Lee: "A farewell from Mod Lee. This is honestly something that I never imagined saying, but as of August 31, 2019 - I will no longer be working for Jagex.(...)""
  3. ^ Mod SteveW. "New CM J Mod." 27 October 2010. Community Home Forums.
  4. ^ Jagex. MCV/DEVELOP's Twitter account. 8 March 2018. (Archived from the original on 6 November 2020.)